🔁 Return, Refund Policy
At UkModa, we are committed to customer satisfaction. If you're not fully satisfied with your purchase, we offer a flexible return and refund policy across all our supported countries.
📦 Returns
- ✔️ Returns are accepted within 30 days from the delivery date
- ✔️ We accept returns for both defective and non-defective items
- ✔️ Returned items must be in new or slightly used condition
- ✔️ Return shipping is free — return label is included in your package
🔁 Exchanges
- ✔️ Exchanges are allowed for items that are the wrong size, color, or defective
- ✔️ Contact us at support@ukmoda.store for exchange instructions
💸 Refunds
- ✔️ Refunds are issued within 7 business days after we receive and inspect your returned item
- ✔️ Refunds are made to the original payment method
- ✔️ No restocking fees apply
- ✔️ If you cancel your order before it ships, we will issue a full refund automatically
📨 Return Instructions
- ✔️ The return address is included inside the package
- ✔️ Please use the included return label or contact our support if missing
- ✔️ Refunds will be processed within 1 day of receiving the returned item
📩 Contact Us
For all return or refund-related questions, email us at:
support@ukmoda.store